Frequently Asked Questions (FAQs) - Ace Sporting Supplies
How can I reach Ace Sporting Supplies for assistance?
You can contact us at (801) 893 2577or email us at support@acesportingsupplies.com. We're here to help!
What payment methods does Ace Sporting Supplies accept?
We accept various payment methods, including Credit/Debit Cards (American Express, MasterCard, Visa, Discover), PayPal, Google Pay, Apple Pay, and Amazon Payments.
How do I place an order with Ace Sporting Supplies?
Simply find your desired product, select the quantity, and click "Add to Cart." Review your cart and proceed to checkout by clicking "Checkout Now."
What happens after I place an order?
Upon placing your order, you'll receive an order confirmation email. We'll verify stock availability, process charges, and submit the order for shipment.
Can I make changes or cancel my order after it's placed?
For changes or cancellations, please contact us at support@acesportingsupplies.com. Act promptly to avoid return shipping fees.
How does Ace Sporting Supplies ensure secure transactions?
Our website employs SSL Encryption technology, ensuring that all sensitive payment or personal information submitted is fully secure and protected.
Does Ace Sporting Supplies offer financing options?
Yes, we offer flexibility with "Pay over time with Klarna & Affirm" at checkout.
What is Ace Sporting Supplies' return policy?
For detailed information on returns, please refer to our "Returns Policy" page on the website.
What if my product is damaged upon delivery?
If your product is damaged, immediately make a note when signing for delivery and send photos to support@acesportingsupplies.com on the same day. We'll cover shipping costs for defective, damaged, or incorrect merchandise.
Can Ace Sporting Supplies ship to P.O. Boxes or APO Addresses?
Currently, we are unable to ship to P.O. Boxes due to the size of our products, as well as APO addresses. We apologize for any inconvenience.
How long does it take for my order to ship?
Shipping times vary by product and vendor. Check product pages for accurate estimates. If your order is stock and charges are processed, expect it to ship within 5 business days.
What is the business address of Ace Sporting Supplies?
Ace Sporting Supplies, operated by Shey Ventures LLC, is located at 30 N Gould St Ste R, Sheridan, WY 82801, US.
How do I track my order from Ace Sporting Supplies?
Once your order is shipped, you'll receive a tracking number in your confirmation email. You can use this to track your shipment on our website or the carrier's site.
What brands does Ace Sporting Supplies carry?
Ace Sporting Supplies is an authorized dealer for all brands featured on our website. We strive to bring you top-quality products with full manufacturer warranties.
Can I change my shipping address after placing an order?
Unfortunately, we cannot alter shipping addresses after an order is placed. Please double-check your details during checkout or contact us promptly if changes are needed.
Are international orders accepted by Ace Sporting Supplies?
Currently, we only accept orders within the United States. We apologize for any inconvenience to our international customers.
What if an item I want is out of stock?
If an item is out of stock, you can check back later for availability updates. Feel free to reach out to our customer service for assistance or alternative recommendations.
Does Ace Sporting Supplies offer gift cards?
Yes, we offer gift cards! You can purchase them directly on our website, and they make excellent gifts for sports enthusiasts.
How can I stay informed about promotions and discounts at Ace Sporting Supplies?
Stay updated on the latest promotions, discounts, and new arrivals by subscribing to our newsletter. You can sign up on our website or contact our customer service for more information.
Can I return a product if I change my mind?
Yes, we accept returns for a refund within 30 days of delivery. Please refer to our "Returns Policy" page for detailed instructions.
Does Ace Sporting Supplies offer volume discounts for team or school orders?
Absolutely! We provide quantity discounts, team pricing, and volume discounts. Coaches, athletic directors, and managers are encouraged to reach out for personalized assistance.
How can I contact Ace Sporting Supplies for additional inquiries?
For any further inquiries, please call us at (801) 893 2577 or email us at support@acesportingsupplies.com. Our dedicated team is here to assist you!
Feel free to reach out if you have any more questions or need further assistance!